Privacy Policy

Your privacy is important to Foodlocker. So we have developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. By visiting Foodlocker, you are accepting the practices described in this Privacy Notice.

Overview:

* How Personal Information about Customers are used?

* What Personal Information about Customers does Foodlocker Gather?

* What about Cookies?

* What is the accuracy of the Personal data provided to Foodlocker?

* How Secure is Information about Me?

* Examples of Information Collected

* What are your rights?

1. How Personal Information about Customers are used?

User data may be shared with Foodlocker providers to improve order processing and customer service. It may also be used both for marketing research purposes and customer relationship management.

What is done with your personal information?

User data collected help us to personalize our website according to each user’s wishes and preferences. Offering you the most spontaneous and friendly surfing experience is our priority. Data collected are for statistical purposes only and help us to:

• Deliver products and services

• Process payments and communicate with you about your orders, products, services and promotional offers

• Keep and update our database and your accounts with us

• Propose a unique and targeted navigation experience

• Prevent and detect fraud and abuse on our website

2. What about Cookies?

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features to make your navigation experience unique and targeted.

The acceptance of cookies is not a requirement for visiting the Site. However we would like to point out that the use of the 'basket' functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies do not contain any personal or private details and are free from viruses.

3. What is the accuracy of the Personal Data provided to Foodlocker?

You declare and guarantee that you are the owner or have the necessary rights on the content that you transmit to us; that at the date of its transmission (i) the content is exact and true, (ii) the use of the content does not contravene any of our policies and will not be damaging to any third party (i.e. that the content is not defamatory).

4. How Secure is Information about Me?

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer. We work to protect the security of your information during transmission by using Secure Socket Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

5. Examples of Information Collected:

Information you give us: You provide such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through Foodlocker; provide information in your account (and you might have more than one if you have used more than one e-mail address when shopping with us) or your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile ; and financial information.

Automatic information:

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our customer service lines. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

Mobile:

Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or your device manufacturer.

Information from other sources:

Examples of information we could receive from other sources include updated delivery and address information from our carriers or other third party partners, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information; search term and search result information from some searches conducted through the Web search features.

6. What are your rights?

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.

7. Permanently delete account.

Users can permanently delete their Foodlocker Account (including all Foodlocker Ambassador and Foodlocker Prime Ambassador Program) at any time. If you wish to cancel your account or request that we no longer use your information to provide you services, you may delete your account by sending a request to delete your account to "[email protected]"

We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion. In addition, we do not delete from our servers files that you have in common with other users